Effective Date: These Terms and Conditions are effective as of the date of publication and govern your participation in the RTC® Coaching Programme and any related services.
Purpose of coaching
Coaching is a collaborative process designed to help you achieve your goals, overcome barriers, and maximise your potential. It is built on principles of mutual trust, respect, honesty, integrity, and professionalism.
Coaching relationship
- The Coach’s role is to empower you by helping you gain clarity, focus, and actionable strategies to achieve your desired outcomes.
- Your participation is key to the success of this process, and you will set the agenda for each session.
Client responsibilities
As a client, you agree to:
- Focus on your goals and commit to the coaching process.
- Be punctual and reliable in keeping appointments.
- Complete agreed tasks or homework between sessions.
- Be open and honest during coaching sessions.
- Accept feedback and constructive challenges.
- Take full responsibility for your decisions, actions, and personal development.
Coach responsibilities
As your coach, I will:
- Be fully committed to supporting you in achieving your goals.
- Provide a safe, non-judgmental, and empathetic environment.
- Help you explore your ideas, beliefs, and behaviours without imposing my own.
- Offer constructive feedback and guidance when appropriate.
- Respond to your emails or messages within 24 hours during the programme duration.
Coaching sessions
- Coaching sessions will be scheduled in advance by mutual agreement.
- Sessions may be rescheduled with at least 48 hours’ notice. Cancellations with less than 48 hours’ notice may result in the session being forfeited, unless extenuating circumstances apply.
Confidentiality
- All information shared during coaching sessions is confidential, except where disclosure is required by law or in life-threatening situations.
- Coaching notes may be recorded to track progress and ensure accountability. These notes will not be shared without your consent.
- For more details, please refer to the privacy policy.
Delivery of the RTC® Coaching Programme
- The programme typically consists of six sessions delivered weekly, fortnightly, or monthly via Zoom.
- The content combines Rapid Transformational Therapy® (RTT®) and Transformational Coaching to provide clarity, address limiting beliefs, and develop a vision for the future.
Payment and scheduling
- The total investment for the programme and payment terms will be agreed upon prior to the start.
- Payments can be made in full or through an instalment plan (with a deposit to secure the programme).
Feedback and evaluation
- You will have opportunities to reflect on the coaching process and provide feedback throughout the programme.
- Adjustments to the coaching approach can be made to ensure it meets your needs and goals.
Termination
- Either party may terminate the coaching relationship with one week’s written notice if:
- the coaching process is not meeting expectations.
- there is inadequate commitment to the process.
- In such cases, unused sessions may be refunded at the discretion of the Coach.
Ethical standards
The Coach abides by the Rapid Transformational Coach® (RTC®) Ethical Code of Conduct, ensuring integrity, professionalism, and respect throughout the coaching relationship.
Governing law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms and Conditions, please contact us prior to starting the program. By proceeding with the RTC® Coaching Programme, you agree to these terms.
Last updated: 12th December 2024